Once you complete your purchase, our system begins a secure processing phase to prepare your unique links.

This usually takes about 30 minutes. As soon as the processing is finished, an automated email will land in your inbox with everything you need to get started. If you don't see it after 45 minutes, just double-check your spam folder or reach out to us.

We recommend downloading your files and saving them to a secure cloud drive or your computer immediately.

While we provide access for you to get your files, these links aren't meant for long-term storage or public sharing. If you ever lose your files due to a technical mishap, just send us a message with your order number and we’ll help you get back on track.

We use this time to verify each transaction and ensure the digital assets are correctly assigned to your account.

This extra step helps us maintain a secure environment for all our sellers and buyers, making sure that when you do get that email, the links work perfectly the first time.

While our products are designed to be "self-serve" and easy to implement, we know sometimes you just want a second pair of eyes. While 1-on-1 coaching isn't included in the base price of every file, we do offer technical support to ensure the product is working as it should. If you need deeper, custom help, feel free to reach out to discuss our professional service options.